Privacy Policy for Discover Halifax by Halifax BID

Effective Date: January 9, 2025
Last Updated: January 9, 2025

This Privacy Policy outlines how Discover Halifax by Halifax BID (“we,” “our,” “us”) collects, uses, discloses, and protects the personal information of visitors, businesses, and partners interacting with us. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and transparent manner.

1. Contact Information

Discover Halifax by Halifax BID
10 Square, Woolshops
Halifax, HX1 1RJ
Email: marketing@halifaxbid.co.uk

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact details: Name, email address, phone number, and business information.
  • Demographic information: Age, gender, and preferences where relevant.
  • Feedback and survey responses: When you participate in our events, surveys, or promotions.
  • Website data: IP address, browser type, and usage data collected through cookies.
  • Event participation data: When you register or attend events organized by Discover Halifax.

3. How We Use Your Information

We collect personal information for the following purposes:

  • Communication: To send you updates, newsletters, and information about our events, offers, and services.
  • Marketing and promotions: To promote Halifax town center, its businesses, and activities.
  • Feedback and improvement: To gather insights from feedback forms and improve future events and services.
  • Event management: To facilitate participation in events such as the Halifax Starlight Parade and other BID initiatives.
  • Compliance: To comply with legal obligations and ensure our operations meet regulatory standards.

4. Legal Basis for Processing

We process personal information based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal information for a specific purpose.
  • Legitimate interest: When processing is necessary for our legitimate interests, such as improving services, promoting Halifax, and engaging with businesses.
  • Legal obligation: When processing is necessary to comply with the law.

5. Data Sharing

We may share your personal information with:

  • Service providers: Third-party vendors that provide services on our behalf (e.g., marketing platforms, feedback tools).
  • Business partners: Collaborating organizations for joint events and promotions.
  • Halifax BID Board: An anonymized report of feedback responses may be shared with the board for performance evaluation.
  • Legal authorities: When required to comply with legal obligations.

6. Data Retention

We will retain personal information for 12 months after the data is no longer needed for the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of personal data when it is no longer necessary for us to retain it.
  • Objection: Object to the processing of your personal information based on legitimate interests.
  • Data portability: Request that your personal data be transferred to you or another service provider in a machine-readable format.

To exercise these rights, please contact us at marketing@halifaxbid.co.uk.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve our website. You can control the use of cookies through your browser settings.

9. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

11. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Complaints

If you have any concerns about our handling of your personal information, you have the right to file a complaint with the Information Commissioner’s Office (ICO) in the UK.

ICO Contact Details:
Wycliffe House
Water Lane, Wilmslow
Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk

If you have any questions or require further information about this Privacy Policy, please contact us at marketing@halifaxbid.co.uk.